Terms of Service

Acceptance of these Terms

Shiftova is provided by Gurjinder Johal, operating as a sole proprietorship ("Shiftova," "we," "us"). The person who signs up a company (the "Customer") is responsible for that company's account and for anyone they invite as an admin or employee ("Users"). If you're a User invited by a Customer rather than the person who signed up, these Terms still apply to your use of the app, but the Customer remains responsible for the account under any separate agreement between you and your employer.

Accounts and roles

• You must provide accurate information when creating an account and keep your login credentials confidential.
• Admins can invite, remove, and manage employee accounts within their company, correct time entries, and configure company settings. Employees can clock in/out, view their own records, and request time off.
• You're responsible for all activity that occurs under your account.

Subscription, billing, and cancellation

• New company accounts start with a 14-day free trial. You won't be charged until the trial ends.
• After the trial, the subscription renews automatically each billing period (monthly or annually, depending on the plan selected) at the then-current price, billed to the payment method on file.
• You can cancel at any time. If you cancel, you keep access through the end of the period you've already paid for, and you won't be charged again at the next renewal.
• Fees are non-refundable for partial billing periods, except where required by law.
• We may change subscription pricing on a going-forward basis. If a price change affects your plan, we'll give you notice before it takes effect on your next renewal.

Your data

As between you and Shiftova, the Customer owns the data entered into the app — employee records, time entries, schedules, and related content ("Customer Data"). We process Customer Data only to provide and support the service, as described in our Privacy Policy.

Customer responsibilities

The Customer is responsible for having the legal right to collect and process the personal information of its employees through Shiftova — including location data captured at clock-in/out — and for complying with applicable employment, privacy, and labour standards laws (such as recordkeeping and rest-period requirements) in the jurisdictions where it operates. Shiftova provides tools to help (for example, in-app privacy disclosures and configurable scheduling policies), but compliance with those laws is the Customer's responsibility, not Shiftova's.

Acceptable use

You agree not to:

• Use the service for any unlawful purpose, or in a way that violates the rights of others.
• Attempt to gain unauthorized access to another company's data or account.
• Reverse engineer, decompile, or attempt to extract the source code of the app, except where applicable law permits it.
• Interfere with or disrupt the integrity or performance of the service.
• Resell or provide the service to third parties outside your own organization without our consent.

Intellectual property

Shiftova and its licensors own all rights, title, and interest in the app, including its software, design, and branding. These Terms don't grant you any rights to our intellectual property other than the limited right to use the service as intended. You retain all rights to your Customer Data.

Disclaimer of warranties

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the service will be uninterrupted, error-free, or that it independently guarantees compliance with any specific employment or labour law.

Limitation of liability

To the maximum extent permitted by law, Shiftova will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data, arising from your use of the service. Our total liability for any claim arising out of these Terms or the service will not exceed the amount you paid us for the service in the 12 months before the claim arose.

Indemnification

You agree to defend, indemnify, and hold Shiftova harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the service, your Customer Data, or your violation of these Terms or applicable law.

Termination

We may suspend or terminate your access to the service if you materially breach these Terms and don't correct the breach within a reasonable time after notice, or immediately in cases of unlawful use or risk to the security of the service or other users. You may stop using the service and cancel your subscription at any time as described above.

Governing law

These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict-of-laws principles. Any dispute arising from these Terms or the service will be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada.

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we'll update the date at the top of this page and, where appropriate, notify Customers directly. Continued use of the service after a change takes effect means you accept the updated Terms.

Contact us

Questions about these Terms? Reach us at hello@shiftova.ca.